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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Irene Cruz

May 15, 2026

5  out of  5
rating by Irene Cruz
"Yohara answered all of my questions regarding life insurance policies. Excellent customer service."
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Brenda Pedroza

May 15, 2026

5  out of  5
rating by Brenda Pedroza
"Yasmeen provided amazing customer service and made the entire process smooth and stress free. She answered all of my questions with a positive attitude and was very professional from start to finish. The team was friendly, helpful, and truly went above and beyond to make sure I had a great experience. Highly recommend to friends and family!"
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christian lucero

May 15, 2026

5  out of  5
rating by christian lucero
"Wonderful service Harley is very knowledgeable helped me with the perfect policy 10/10 recommend"
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Nathan Light

May 15, 2026

5  out of  5
rating by Nathan Light
"I had a great experience and was helped by Lesli Fuentes she made the experience great and understandable, I appreciated her patience definitely earned a lifelong member"
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Steven Huezo

May 15, 2026

5  out of  5
rating by Steven Huezo
"Thank you State Farm Insurance for your guidance and quick response with my urgent addition/need. Lesli and Sam provide great customer service."
We responded:
"Dear Steven, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. Please let us know what we can do for you in the future."
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Zoe Gutierrez

May 15, 2026

5  out of  5
rating by Zoe Gutierrez
"Loved this place staff is very friendly and helpful I would definitely recommend this place to anyone looking for any kind of insurance!"
We responded:
"Hello Zoe, Thank you for the awesome feedback. We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon!"
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Natalie lopez

May 15, 2026

5  out of  5
rating by Natalie lopez
"I would recommend to any looking for insurance. The staff were so kind and helpful over the phone and was able to inform me on the policy I was receiving."
We responded:
"Greetings Natalie, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you next time!"
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Brittany Jimenez

May 15, 2026

5  out of  5
rating by Brittany Jimenez
"Harley is amazing at what she does her customer service is exceptional"
We responded:
"Hello Brittany, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
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Harley M.

May 15, 2026

5  out of  5
rating by Harley M.
"Great service!"
We responded:
"Thank you for your kind review of State Farm Agent Sam Genie’s Team. We appreciate it!"
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Brianna Juarez

May 15, 2026

5  out of  5
rating by Brianna Juarez
"Lesli Fuentes helped my grandma with an issue she had a while ago. Her being fluent in both English and Spanish helped so much as she was able to communicate with both my grandma and I. Super sweet and super super helpful!!"
We responded:
"Hi Brianna, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. We're here for you anytime!"
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Emily Fuentes

April 1, 2026

5  out of  5
rating by Emily Fuentes
"I was assisted by Lesli and she was very helpful. She is also fluent in both Spanish and English which was useful when translating information. I would recommend talking to her and was very satisfied with her help."
We responded:
"Emily, Thank you for the awesome feedback. We love that you had such a great experience! Thanks for sharing. Please reach out to us with any additional questions or comments! It was a pleasure to serve you."
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Claudia Moreno

March 13, 2026

5  out of  5
rating by Claudia Moreno
"Excellent customer service. I highly recommend them to anyone looking for an insurance agency that put customers first."
We responded:
"Hello Claudia, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. Thanks again!"
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Ana Fuentes

March 13, 2026

5  out of  5
rating by Ana Fuentes
"I had a great experience inquiring with Lesli about my car insurance. She was able to give me multiple options and explain the differences between them. You can tell her ultimate goal is customer satisfaction."
We responded:
"Thank you for your kind review of Leslie. She strives to provide excellent service. We appreciate it!"
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Grace Abad

February 26, 2026

5  out of  5
rating by Grace Abad
"I recently had the pleasure of working with Leslie Fuentes, and I truly can’t say enough good things about my experience. Leslie was incredibly helpful, patient, and thorough throughout the entire process. She took the time to answer all of my questions clearly and made sure I felt confident and informed every step of the way. Her professionalism, kindness, and dedication to excellent service really stood out to me. It’s rare to find someone who genuinely cares about their clients the way Leslie does. I would absolutely recommend her to anyone looking for a knowledgeable and trustworthy agent. Thank you again, Leslie, for all of your help and for going above and beyond. Keep up the amazing work!"
We responded:
"Dear Grace, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! We look forward to seeing you again soon."
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Victor Fuentes

February 26, 2026

5  out of  5
rating by Victor Fuentes
"This is a great office, the staff is always friendly and able to help in any way."
We responded:
"Hello Victor, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you."
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Ana Villatoro

February 26, 2026

5  out of  5
rating by Ana Villatoro
"Cada eperiencia que he tenido con esta oficina ha sido muy bien. Las muchachas siempre me han ayudado con amabilidad."
We responded:
"Hola Ana, Gracias por la excelente resena! Es relamente conmovedor saber que nos tienes en alta estima! Esperamos seguir con este excelente trabajo! Por favor, haganos saber que podemos hacer por usted en el futuro. "
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Lynh Le

February 12, 2026

5  out of  5
rating by Lynh Le
"I had a great experience with this insurance office. Sam and his team went above and beyond to make sure I was taken care of. They were professional, responsive, and truly cared about helping me. Highly recommend their outstanding customer service!"
We responded:
"Lynh, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Sam Genie’s Team—we are always here to help!"
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Cinthia Fuentes

January 9, 2026

5  out of  5
rating by Cinthia Fuentes
"I love the services provided at this specific location! They are always kind and informational when I have questions."
We responded:
"Hey Cinthia, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon."
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Kevin Verjan

December 16, 2025

5  out of  5
rating by Kevin Verjan
"5 Star service, zero complaints"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sergio Flores

October 31, 2025

5  out of  5
rating by Sergio Flores
"Great customer service! Sam Genies Office always provides professional and fast responses. Definitely recommend!"
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Danny Archuleta

April 15, 2025

5  out of  5
rating by Danny Archuleta
"I couldn’t ask for a better insurance company. Sam Genies office to be exact. Harley and Ereli are always so helpful. They saved me a lot of headache by calling the DMV and giving them proof of insurance for a new car I insured. This office is so personable it feels like I’m talking to a friend: Thank you all for making my life a little easier! ☺️"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryanrocks 0

March 31, 2025

5  out of  5
rating by Ryanrocks 0
"Harley helped me out and was very kind and knowledgeable. i appreciate her good attitude and fast response! Great job!"
We responded:
"Harley strives to help with a good attitude and fast response. Thank you for the review."
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Ursula Ruiz

February 7, 2025

5  out of  5
rating by Ursula Ruiz
"Top Notch service! Sam and his team are always available to help with any insurance questions. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ivette Zoltzman

January 15, 2025

5  out of  5
rating by Ivette Zoltzman
"Harley was very helpful, attentive to the questions I had and everything was processed in a timely manner. Definitely would recommend to family and friends."
We responded:
"We appreciate your business and acknowledging Harley for being helpful and attentive to your questions. She strives to process in a timely manner. Thank you for the opportunity to serve you."
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Becky Grijalva

January 14, 2025

5  out of  5
rating by Becky Grijalva
"Veronica was so helpful and efficient! I added auto insurance to my homeowners and was so easy."
We responded:
"Veronica strives to be helpful and efficient with all insurance needs. Thank you for recognizing her efforts. Appreciate the review!"