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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mercantile Collective

October 30, 2024

5  out of  5
rating by Mercantile Collective
"I can't say enough about the exceptional service I've received from Mony and Yohara at the Sam Genie State Farm team. From the moment I started working with them, they have gone above and beyond to ensure my personal and business insurance needs are completely covered. It’s not often you find a team that combines genuine care with professional expertise, but Mony and Yohara exemplify both. They are incredibly responsive—any time I have a question or need to make changes, they are just a call or email away and always handle my requests promptly. Whether it's advice on coverage, or simply walking me through options to make sure I have the best protection, they make the entire process smooth and straightforward. Mony and Yohara don’t just treat me like a policy number; they truly take the time to understand my needs and priorities. They’ve made me feel confident and secure, knowing that my business and personal insurance are in the best hands. Their knowledge of the insurance industry, paired with their commitment to providing tailored solutions, is genuinely impressive. I wholeheartedly recommend Mony, Yohara, and the entire Sam Genie State Farm team for anyone looking for a reliable, knowledgeable, and caring insurance partner."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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maveva12

August 7, 2024

5  out of  5
rating by maveva12
"Tienen un excelente servicio, Ereli se tomo el tiempo y paciencia para responder todas mis dudas al momento de solicitar una cotizacion, finalmente me ayudó con la aseguranza de mi carro....y siempre fue amable durante el proceso."
We responded:
"Ereli siempre es amable con todos. Gracias por la revista!"
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Sonia Gonzalez

July 19, 2024

5  out of  5
rating by Sonia Gonzalez
"Very efficient and great customer service!"
We responded:
"We appreciate the acknowledgement of our great customer service. Thank you for the review!"
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Andy O

July 17, 2024

4  out of  5
rating by Andy O
"First of all when the agent told me her name was Harley, I knew the conversation was going to go well and it did, Harley was very helpful explaining the different options I had to insure my new HD, I'm sure I made the right choice, thank you Harley"
We responded:
"Harley stirives to be helpful and explain the different options to insure your HD. Thank you for the review!"
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Cecilia Zavaleta

July 16, 2024

5  out of  5
rating by Cecilia Zavaleta
"I recently requested a quote and I dealt with Harley Lucero. She was very friendly and very professional. I appreciate that she got back to me so quickly and was able to answer all of my concerns."
We responded:
"Harley strives to provide friendly and professional service to our customers. We appreciate the review. Thank you. "
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Haedyn Zavaleta

July 14, 2024

5  out of  5
rating by Haedyn Zavaleta
"Harley is the best! She helped me out so much"
We responded:
"Harley is always providing her best service. Thank you!"
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Espie Rodriguez

June 13, 2024

5  out of  5
rating by Espie Rodriguez
"I wanted to share that State Farm staff Ereli Requelme helped me to get a better price for my car insurance. She did not have to follow up yet shemaitained communication with me. Thank you Ereli"
We responded:
"Our goal is to provide excellent customer service with price savings. Ereli strives to communicate with customers and offer better pricing. Thank you for the opportunity to serve you and the review."
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Rhina Hernandez

May 1, 2024

5  out of  5
rating by Rhina Hernandez
"Great Customer Service by Harley. She is very helpful and reliable."
We responded:
"Harley strives to provide great customer service to our customers. Thank you for the review."
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Lesley Noriega

April 14, 2024

5  out of  5
rating by Lesley Noriega
"Top-notch customer service! Ereli was proactive in addressing my auto insurance concerns, offering tailored solutions and guidance every step of the way. Couldn't have asked for a smoother experience. Highly recommended!"
We responded:
"Ereli strives to provide top-notch customer service. She continues to learn and be proactive in knowledge and service. Appreciate the review!"
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Evelyn Noriega

April 14, 2024

5  out of  5
rating by Evelyn Noriega
"Outstanding customer service experience! Ereli was patient, understanding, and provided personalized assistance with my auto insurance inquiries. Thank you!"
We responded:
"Ereli always tries to provide that personal assistance with auto insurance. We appreciate acknowledgement of her outstanding customer service. Thank you!"
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Vicky Jardiolin

April 9, 2024

5  out of  5
rating by Vicky Jardiolin
"Sam was very helpful in explaining my insurance coverage and helped me understand and let me insurance cost. I've been with State Farm for over 30 years!"
We responded:
"Thank you for being with State Farm for over 30 years. We appreciate your business and loyalty. We are here to assist with all of your insurance needs. "
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Laura R

March 27, 2024

5  out of  5
rating by Laura R
"Beyond excellent customer service. You honestly don't come by this anymore. Veronica was polite and professional. I called regarding a life insurance quote and she offered to help and took her time to explain everything to me. Highly recommend asking for Veronica."
We responded:
"Veronica strives to provide polite and professional service to all of your insurance needs. Thank you for highly recommending her. Appreciate the review. "
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Natalie Heredia

March 26, 2024

5  out of  5
rating by Natalie Heredia
"Veronica Adame is an excellent worker super nice can’t complain"
We responded:
"Appreciate your review of Veronica being an excellent worker."
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fredy guzman

March 26, 2024

5  out of  5
rating by fredy guzman
"Veronica has been an amazing agent has always gone above and beyond to help me with by questions or concerns I may have. Always professional and has been very helpful. Thank you for your hard work you do!!"
We responded:
"Being professional and helpful is Veronica's goal. She has always gone above her expectations. Appreciate the review."
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Beatriz Lozano

March 7, 2024

5  out of  5
rating by Beatriz Lozano
"I love Veronica she's really professional I think she love her job she understands any kind of problem she help you really good, she really understands you like friends. Thank you so much for all your help."
We responded:
"Veronica loves to assist and enjoys helping others with their insurance problems. Thank you for the review!"
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Juana Noriega

February 28, 2024

5  out of  5
rating by Juana Noriega
"Ereli fue muy amable y me explico muy buen mi cobertura. Muchas gracias por el buen servicio."
We responded:
"Ereli trata hacer muy amable con buen servicio. Muchas gracias por la revista."
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Cecille Galang

February 22, 2024

5  out of  5
rating by Cecille Galang
"Great customer service!"
We responded:
"We strive to provide great customer service. Appreciate the review!"
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Daniel Calderon

February 16, 2024

5  out of  5
rating by Daniel Calderon
"Veronica adame was soo helpful got me a deal with state farm , for my motorcycle . She was very nice. Hopefully i can meat jake from state farm"
We responded:
"Veronica strives to be helpful with all of your insurance needs. Hopefully we can all meet Jake from State Farm. Appreciate the review."
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Judy Coronel

February 15, 2024

5  out of  5
rating by Judy Coronel
"Great response"
We responded:
"Thank you for the review. We appreciate! "
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IRMA PAREDES

February 15, 2024

5  out of  5
rating by IRMA PAREDES
"Ereli is very helpful in answering all my questions."
We responded:
"Ereli strives to answer all questions. Thank you for the review!"
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Veronica Lopez

February 14, 2024

5  out of  5
rating by Veronica Lopez
"I have been with sam genie for over 15 years and i truly appreciate there services and all there staff absolutely great always makes me fell loke fam"
We responded:
"We appreciate your loyalty of over 15 years. We look forward in continuing our services assistance for years to come. Thank you for the review!"
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Rosa Cruz

February 12, 2024

5  out of  5
rating by Rosa Cruz
"Veronica is excellent and knowledgeable. She exceeded my expectations."
We responded:
"Veronica works on providing excellent and knowledgeable service. She strives to exceed expectations. We appreciate the review! Thank you!"
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eduardo cruz

February 11, 2024

5  out of  5
rating by eduardo cruz
"Veronica was polite and helpful. She met my expectations and was very polite when it came to all my insurance questions."
We responded:
"Veronica's experience allows her to answer all insurance questions that are provided. She strives to exceed expectations. Thank you for the review!"
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Rosario Perez

February 8, 2024

5  out of  5
rating by Rosario Perez
"Verónica es excelente en lo que hace, te resuelve y te explica todo tan bien que te deja sin duda de continuar en state farm"
We responded:
"Verónica se esfuerza por atender y explicar todas las preguntas sobre seguros. Gracias por la reseña."
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Arizbeth Rebolledo

February 6, 2024

5  out of  5
rating by Arizbeth Rebolledo
"Veronica is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs."
We responded:
"Veronica strives to provide excellent service! We appreciate you aknowledging her patience! Thank you! "